Deposits and Withdrawals

Withdrawals

zimtrafx does not charge withdrawal penalties. However, please note that we pass any applicable withdrawal costs to customers as described below.

Withdrawal conditions

• Currencies
• Max. Withdrawal
• Commission
• Min. commission
• Processing Time

Bank transfer

• € / $ / £
• ---
• Your bank's and our's
• ---
• Immediate

Card

• € / $ / £
• 20,000
• 0.5%
• 2 € / $ / £
• 1-3 business days

Trustly Bank Transfer

• € / $ / £
• ---
• 3.5 € / £
• ---
• 1-3 business days

Cryptos

• € / $ / £
• Unlimited
• 0.5%
• 2 € / $ / £
• Immediate

The different deposit / withdrawal methods available may vary depending on each client's specific circumstances.

FAQ

• Minimum deposit
• How can I deposit funds into my Wallet?
• Where’s my money?
• Refund / Withdrawal Policy
• Do you charge any fee for deposits or withdrawals?

• Minimum deposit

  The minimum amount required for your first deposit is 500 EUR / USD / GBP for individual / joint zimtrafx accounts and 10,000 EUR / USD / GBP for corporate zimtrafx accounts. The minimum amount for subsequent deposits is 100 EUR / USD / GBP, except by bank wire where the minimum deposit is always 500 EUR / USD / GBP.

  Funds are deposited into a user's zimtrafx Wallet and from there can be distributed autonomously to trading / investor accounts.

  The minimum amount for withdrawals is 10 EUR/USD/GBP.

• How can I deposit funds into my Wallet?

  You can wire from a bank account in the same name as your zimtrafx account.

  Another accepted deposit method is Trustly, a deposit system which transfers funds from your bank to ours easily and quickly. This method is available for those bank accounts in countries accepted by Trustly (shown in the box above)

  You can also deposit from Visa and Mastercard debit/credit cards, as well as via Skrill up to the limits shown in the box above. These limits are not monthly or yearly, but rather the total limit per user. We are strict in this regard, and as such we kindly ask that you only opt for card or Skrill for deposits which are urgent.

• Where’s my money?

  We hold client funds in segregated trust accounts with Tier 1 banks in the UK.

  In addition to standard FSCS (GBP 85k) cover, we insure our retail customers against our own insolvency with extra Lloyd’s coverage for up to GBP 1M (GBP 85k from FSCS + GBP 915k extra from Lloyd’s). We bear the entire cost of this additional insurance.

  More information about the GBP 1M deposit insurance can be found here.

• Refund / Withdrawal Policy

  Requesting a refund and requesting a withdrawal are identical processes at zimtrafx. From now on we will refer to both under the term "withdrawal".

  All deposit methods are available also for withdrawing, with the following specifications.

  Before first processing a withdrawal by bank wire, we will require proof of bank account ownership in the form of a bank statement. Verification may take up to 1 business day.

  Deposits from cards or Skrill must be withdrawn to the card or Skrill account which was the source of the deposit. A maximum of 100% of the funds deposited by each of these methods can be withdrawn using these same methods.

  Card withdrawals are available up to 18 months after deposit from the same card.

• Do you charge any fee for deposits or withdrawals?

  A EUR / GBP / USD 5 commission applies to deposits by bank wire below EUR / GBP / USD 500. Additional charges by our bank may apply in case of USD deposits by bank wire below 2,000 USD. In case of deposits from Skrill, we pass to customers a 0.5% commission. In the rest of deposits, we cover commissions.

  In the case of withdrawals, we pass all applicable withdrawal costs to customers.

  For more information regarding charges, please visit the summary table above or contact us at info@zimtrafx.com.